Kids Industry Connect

The 2025 Kids Industry Connect Summit brings together industry leaders to explore the fast-evolving landscape of marketing to children and teens in the United States. Connect with like-minded, forward-thinking brands for engaging sessions and CLE credit.

Navigating California's Lemon Law

BBB National Programs is helping manufacturers comply with California's Assembly Bill No. 1755, which introduces significant lemon law changes if a consumer intends to seek restitution or replacement of a motor vehicle.

Political Ads Guidance

The Digital Advertising Accountability Program has issued new guidance on How to Ensure Transparency in Political Advertising to educate advertisers sponsorship transparency requirements for online and mobile political ads.

The COPPA Rule

The Federal Trade Commission (FTC) finalized its changes to the Children’s Online Privacy Protection Act (COPPA) Rule, and Congress is re-examining COPPA 2.0. CARU breaks down what you need to know. 

Automotive Disputes

BBB AUTO LINE helps settle vehicle warranty and lemon law disputes without the need for an attorney. But it is important to understand eligibility, which can depend on a number of factors such as the manufacturer of your vehicle.

In the News

The House Committee on Energy and Commerce issued an RFI inviting stakeholders to share their insights and suggestions on the newly formed data privacy working group. BBB National Programs appreciated the opportunity to comment on the need for such a framework as well as our recommendations for its development.

Our Impact

Keeping Advertising Honest

Promoting truthful, transparent, responsible advertising through self-regulation, monitoring, and enforcement.

Achieving Privacy Accountability

Advancing privacy best practices and operating independent, third-party accountability programs to help businesses and consumers navigate the digital marketplace.

Protecting Children & Teens Online

Protecting children from deceptive or inappropriate advertising and ensuring that, in an online environment, children’s data is collected and handled responsibly.

Resolving Consumer Disputes

Success in neutral impartial mediation and arbitration for nearly 40 years, including BBB AUTO LINE, class action arbitration, and custom programs.

Emerging Issues & Programs

BBB National Programs is continuously working on new programs and initiatives to support the evolving business landscape.

Explore BBB National Programs

Our independent industry self-regulation, accountability, and dispute resolution programs have a long track record of success, beginning with the founding of our National Advertising Division in 1971. Today, we operate more than 20 self-regulation and dispute resolution programs.

California Lemon Law Civil Action Arbitration

California Lemon Law Civil Action Mediation

Center for Industry Self-Regulation

Children’s Confection Advertising Initiative

Children's Advertising Review Unit (CARU)

Children's Food & Beverage Advertising Initiative (CFBAI)

Data Privacy Framework (DPF) Services

Digital Advertising Accountability Program (DAAP)

Digital Health Privacy Program (DHPP)

Direct Selling Self-Regulatory Council (DSSRC)

Ford Extended Service Arbitration

Global Cross-Border Privacy Rules (CBPR)

National Advertising Division (NAD)

National Advertising Review Board (NARB)

Privacy Recognition for Processors (PRP) Certification

Vendor Privacy Program Certification

Volkswagen Car-Net & Audi Connect

Media & Resources

Our National Partners

  • Association of National Advertisers (ANA)
  • Bayer Healthcare, LLC
  • L'Oréal USA, Inc.
  • MATTEL, Inc.
  • The ADT Corporation
  • Simpson Thatcher & Bartlett LLP
  • BISSELL
  • The Bazooka Companies, Inc.
  • Perkins Coie LLP
  • Unilever United States, Inc.
  • GuruNanda LLC
  • Mondelez International, LLC
  • Oral Essentials, Inc.
  • Verizon Communications, Inc.
  • DLA Piper LLP
  • Arbonne International, LLC
  • Haleon
  • General Mills, Inc.
  • National Basketball Association (NBA)
  • Nissan North America, Inc.
  • Lucid Group, Inc.
  • Arent Fox LLP
  • Kimberly-Clark Corporation
  • Post Consumer Brands, LLC
  • S.C. Johnson & Son, Inc.
  • Hasbro, Inc.
  • Conagra Brands, Inc.
  • Melaleuca, Inc.
  • Hormel Foods Corporation
  • Alticor
  • Keurig Dr. Pepper, Inc.
  • Georgia-Pacific LLC
  • Kramer Levin Naftalis & Frankel LLP
  • T-Mobile USA, Inc.
  • Ferrero USA, Inc.
  • Pokémon Company International
  • Paramount
  • Dyson, Inc.
  • Venable LLP
  • Colgate-Palmolive Company
  • Mazda North American Operations
  • Kelley Drye & Warren LLP
  • Haynes and Boone, LLP
  • Keller and Heckman LLP
  • Market America Worldwide
  • Reckitt Benckiser LLC
  • Patterson Belknap Webb & Tyler LLP
  • Hostess Brands, LLC
  • BIC Corporation
  • The Boston Beer Company
  • National Confectioners Association (NCA)
  • Ferrara Candy Company
  • Kellanova
  • SuperAwesome, Inc.
  • Manatt, Phelps & Phillips, LLP
  • PepsiCo, Inc.
  • Mars, Inc.
  • Arnold & Porter Kaye Scholer LLP
  • Davis & Gilbert LLP
  • Plexus Worldwide
  • Covington & Burlington LLP
  • Faegre Drinker Biddle & Reath LLP
  • LEGO Systems, Inc.
  • The Clorox Company
  • Purdy Smith
  • Ford Motor Company
  • Overstock.com
  • Vesync Corporation
  • Meta
  • The Walt Disney Company
  • American Advertising Federation (AAF)
  • Spin Master, Ltd.
  • McGuireWoods LLP
  • The Hershey Company
  • Livewire Group
  • Direct Selling Association (DSA)
  • BakerHostetler
  • Kilpatrick Townsend & Stockton LLP
  • Foley Hoag, LLP
  • Tempur Sealy International, Inc.
  • Campbell Soup Company
  • Sharkninja Operating LLC
  • Coty, Inc.
  • Hyundai Motor America
  • The Procter & Gamble Company
  • Interactive Advertising Bureau (IAB)
  • White & Case LLP
  • Burger King Corporation
  • Osano, Inc.
  • McDonald's USA
  • Henkel North America
  • AlEn USA, LLC
  • Great Healthworks, Inc.
  • Inspire Brands
  • Nu Skin Enterprises, Inc.
  • Kirkland & Ellis LLP
  • Reed Smith LLP
  • SafeGuard Privacy, Inc.
  • Council for Responsible Nutrition (CRN)
  • Foley & Lardner LLP
  • Danone North America, PBC
  • Frankfurt, Kurnit, Klein & Selz PC
  • Loeb & Loeb, LLP
  • Warner Bros. Discovery Inc.
  • Google, Inc.
  • Church & Dwight Co, Inc.
  • Proskauer Rose LLP
  • Capital One
  • JP Morgan Chase Credit Card
  • The Kraft Heinz Company
  • Olshan Frome Wolosky LLP
  • Lindt & Sprungli USA, Inc.
  • 4A's
  • GameFam
  • Katten Muchin Rosenman LLP
  • Expedia, Inc.
  • Davis Wright Tremaine LLP
  • Nestle USA, Inc.
  • The Coca-Cola Company
  • Kao USA Inc.
  • Crowell & Moring LLP
  • Creative Consumer Concepts (C3)

CEO Spotlight

Thought leadership on pressing topics and emerging issues from BBB National Programs President & CEO Eric D. Reicin.  

The Compelling Need for Academic Research on Industry Self-Regulation

Industry self-regulation remains largely misunderstood. As Arizona State University pilots a new soft law and industry self-regulation curricula this year for second and third-year law students to help increase exposure to this topic, additional academic research into the conditions that would expand industry self-regulation’s impact is necessary. 

Upcoming Events

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2025 National Advertising Division Annual Conference

September 15-17, 2025
Washington D.C.
The National Advertising Division (NAD) annual conference, NAD 2025 will convene advertising and legal professionals, academic and industry experts, government officials, and businesses of all sizes to examine and navigate the dynamic advertising landscape, best practices and trends, and perspectives on what’s coming next.

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September 15-17, 2025
City, State
The National Advertising Division (NAD) annual conference, NAD 2025 will convene advertising and legal professionals, academic and industry experts, government officials, and businesses of all sizes to examine and navigate the dynamic advertising landscape, best practices and trends, and perspectives on what’s coming next.