Kids Industry Connect

The 2025 Kids Industry Connect Summit brings together industry leaders to explore the fast-evolving landscape of marketing to children and teens in the United States. Connect with like-minded, forward-thinking brands for engaging sessions and CLE credit.

Navigating California's Lemon Law

BBB National Programs is helping manufacturers comply with California's Assembly Bill No. 1755, which introduces significant lemon law changes if a consumer intends to seek restitution or replacement of a motor vehicle.

Political Ads Guidance

The Digital Advertising Accountability Program has issued new guidance on How to Ensure Transparency in Political Advertising to educate advertisers sponsorship transparency requirements for online and mobile political ads.

The COPPA Rule

The Federal Trade Commission (FTC) finalized its changes to the Children’s Online Privacy Protection Act (COPPA) Rule, and Congress is re-examining COPPA 2.0. CARU breaks down what you need to know. 

Automotive Disputes

BBB AUTO LINE helps settle vehicle warranty and lemon law disputes without the need for an attorney. But it is important to understand eligibility, which can depend on a number of factors such as the manufacturer of your vehicle.

In the News

The House Committee on Energy and Commerce issued an RFI inviting stakeholders to share their insights and suggestions on the newly formed data privacy working group. BBB National Programs appreciated the opportunity to comment on the need for such a framework as well as our recommendations for its development.

Our Impact

Keeping Advertising Honest

Promoting truthful, transparent, responsible advertising through self-regulation, monitoring, and enforcement.

Achieving Privacy Accountability

Advancing privacy best practices and operating independent, third-party accountability programs to help businesses and consumers navigate the digital marketplace.

Protecting Children & Teens Online

Protecting children from deceptive or inappropriate advertising and ensuring that, in an online environment, children’s data is collected and handled responsibly.

Resolving Consumer Disputes

Success in neutral impartial mediation and arbitration for nearly 40 years, including BBB AUTO LINE, class action arbitration, and custom programs.

Emerging Issues & Programs

BBB National Programs is continuously working on new programs and initiatives to support the evolving business landscape.

Explore BBB National Programs

Our independent industry self-regulation, accountability, and dispute resolution programs have a long track record of success, beginning with the founding of our National Advertising Division in 1971. Today, we operate more than 20 self-regulation and dispute resolution programs.

California Lemon Law Civil Action Arbitration

California Lemon Law Civil Action Mediation

Center for Industry Self-Regulation

Children’s Confection Advertising Initiative

Children's Advertising Review Unit (CARU)

Children's Food & Beverage Advertising Initiative (CFBAI)

Data Privacy Framework (DPF) Services

Digital Advertising Accountability Program (DAAP)

Digital Health Privacy Program (DHPP)

Direct Selling Self-Regulatory Council (DSSRC)

Ford Extended Service Arbitration

Global Cross-Border Privacy Rules (CBPR)

National Advertising Division (NAD)

National Advertising Review Board (NARB)

Privacy Recognition for Processors (PRP) Certification

Vendor Privacy Program Certification

Volkswagen Car-Net & Audi Connect

Media & Resources

Our National Partners

  • Capital One
  • Foley Hoag, LLP
  • Nestle USA, Inc.
  • Kramer Levin Naftalis & Frankel LLP
  • 4A's
  • National Basketball Association (NBA)
  • Mondelez International, LLC
  • Livewire Group
  • Spin Master, Ltd.
  • Henkel North America
  • Simpson Thatcher & Bartlett LLP
  • Olshan Frome Wolosky LLP
  • The Clorox Company
  • BakerHostetler
  • Association of National Advertisers (ANA)
  • The ADT Corporation
  • Keurig Dr. Pepper, Inc.
  • L'Oréal USA, Inc.
  • Meta
  • Proskauer Rose LLP
  • Foley & Lardner LLP
  • Ford Motor Company
  • Oral Essentials, Inc.
  • Purdy Smith
  • Church & Dwight Co, Inc.
  • Vesync Corporation
  • Reckitt Benckiser LLC
  • Covington & Burlington LLP
  • BISSELL
  • Pokémon Company International
  • The Bazooka Companies, Inc.
  • The Walt Disney Company
  • Campbell Soup Company
  • Keller and Heckman LLP
  • Sharkninja Operating LLC
  • SuperAwesome, Inc.
  • Google, Inc.
  • Arbonne International, LLC
  • Hasbro, Inc.
  • Unilever United States, Inc.
  • Tempur Sealy International, Inc.
  • Lindt & Sprungli USA, Inc.
  • General Mills, Inc.
  • Great Healthworks, Inc.
  • Nu Skin Enterprises, Inc.
  • The Coca-Cola Company
  • Kilpatrick Townsend & Stockton LLP
  • Lucid Group, Inc.
  • Venable LLP
  • Davis Wright Tremaine LLP
  • White & Case LLP
  • The Procter & Gamble Company
  • Kirkland & Ellis LLP
  • T-Mobile USA, Inc.
  • LEGO Systems, Inc.
  • Arnold & Porter Kaye Scholer LLP
  • Verizon Communications, Inc.
  • The Boston Beer Company
  • Arent Fox LLP
  • Inspire Brands
  • S.C. Johnson & Son, Inc.
  • PepsiCo, Inc.
  • American Advertising Federation (AAF)
  • Katten Muchin Rosenman LLP
  • Mazda North American Operations
  • GuruNanda LLC
  • Warner Bros. Discovery Inc.
  • Council for Responsible Nutrition (CRN)
  • National Confectioners Association (NCA)
  • Overstock.com
  • Post Consumer Brands, LLC
  • Conagra Brands, Inc.
  • Colgate-Palmolive Company
  • Direct Selling Association (DSA)
  • Danone North America, PBC
  • Mars, Inc.
  • Perkins Coie LLP
  • Hormel Foods Corporation
  • Kao USA Inc.
  • Kellanova
  • Ferrara Candy Company
  • Osano, Inc.
  • JP Morgan Chase Credit Card
  • Hyundai Motor America
  • Manatt, Phelps & Phillips, LLP
  • Interactive Advertising Bureau (IAB)
  • Reed Smith LLP
  • Georgia-Pacific LLC
  • Expedia, Inc.
  • The Hershey Company
  • BIC Corporation
  • AlEn USA, LLC
  • Frankfurt, Kurnit, Klein & Selz PC
  • Ferrero USA, Inc.
  • MATTEL, Inc.
  • Alticor
  • Coty, Inc.
  • McGuireWoods LLP
  • Paramount
  • Kimberly-Clark Corporation
  • Dyson, Inc.
  • DLA Piper LLP
  • Burger King Corporation
  • Haynes and Boone, LLP
  • Hostess Brands, LLC
  • Davis & Gilbert LLP
  • Plexus Worldwide
  • Creative Consumer Concepts (C3)
  • Patterson Belknap Webb & Tyler LLP
  • Kelley Drye & Warren LLP
  • Melaleuca, Inc.
  • Bayer Healthcare, LLC
  • The Kraft Heinz Company
  • GameFam
  • SafeGuard Privacy, Inc.
  • Faegre Drinker Biddle & Reath LLP
  • Loeb & Loeb, LLP
  • Nissan North America, Inc.
  • Haleon
  • McDonald's USA
  • Market America Worldwide
  • Crowell & Moring LLP

CEO Spotlight

Thought leadership on pressing topics and emerging issues from BBB National Programs President & CEO Eric D. Reicin.  

The Compelling Need for Academic Research on Industry Self-Regulation

Industry self-regulation remains largely misunderstood. As Arizona State University pilots a new soft law and industry self-regulation curricula this year for second and third-year law students to help increase exposure to this topic, additional academic research into the conditions that would expand industry self-regulation’s impact is necessary.