Kids Industry Connect

The 2025 Kids Industry Connect Summit brings together industry leaders to explore the fast-evolving landscape of marketing to children and teens in the United States. Connect with like-minded, forward-thinking brands for engaging sessions and CLE credit.

Navigating California's Lemon Law

BBB National Programs is helping manufacturers comply with California's Assembly Bill No. 1755, which introduces significant lemon law changes if a consumer intends to seek restitution or replacement of a motor vehicle.

Political Ads Guidance

The Digital Advertising Accountability Program has issued new guidance on How to Ensure Transparency in Political Advertising to educate advertisers sponsorship transparency requirements for online and mobile political ads.

The COPPA Rule

The Federal Trade Commission (FTC) finalized its changes to the Children’s Online Privacy Protection Act (COPPA) Rule, and Congress is re-examining COPPA 2.0. CARU breaks down what you need to know. 

Automotive Disputes

BBB AUTO LINE helps settle vehicle warranty and lemon law disputes without the need for an attorney. But it is important to understand eligibility, which can depend on a number of factors such as the manufacturer of your vehicle.

In the News

The House Committee on Energy and Commerce issued an RFI inviting stakeholders to share their insights and suggestions on the newly formed data privacy working group. BBB National Programs appreciated the opportunity to comment on the need for such a framework as well as our recommendations for its development.

Our Impact

Keeping Advertising Honest

Promoting truthful, transparent, responsible advertising through self-regulation, monitoring, and enforcement.

Achieving Privacy Accountability

Advancing privacy best practices and operating independent, third-party accountability programs to help businesses and consumers navigate the digital marketplace.

Protecting Children & Teens Online

Protecting children from deceptive or inappropriate advertising and ensuring that, in an online environment, children’s data is collected and handled responsibly.

Resolving Consumer Disputes

Success in neutral impartial mediation and arbitration for nearly 40 years, including BBB AUTO LINE, class action arbitration, and custom programs.

Emerging Issues & Programs

BBB National Programs is continuously working on new programs and initiatives to support the evolving business landscape.

Explore BBB National Programs

Our independent industry self-regulation, accountability, and dispute resolution programs have a long track record of success, beginning with the founding of our National Advertising Division in 1971. Today, we operate more than 20 self-regulation and dispute resolution programs.

California Lemon Law Civil Action Arbitration

California Lemon Law Civil Action Mediation

Center for Industry Self-Regulation

Children’s Confection Advertising Initiative

Children's Advertising Review Unit (CARU)

Children's Food & Beverage Advertising Initiative (CFBAI)

Data Privacy Framework (DPF) Services

Digital Advertising Accountability Program (DAAP)

Digital Health Privacy Program (DHPP)

Direct Selling Self-Regulatory Council (DSSRC)

Ford Extended Service Arbitration

Global Cross-Border Privacy Rules (CBPR)

National Advertising Division (NAD)

National Advertising Review Board (NARB)

Privacy Recognition for Processors (PRP) Certification

Vendor Privacy Program Certification

Volkswagen Car-Net & Audi Connect

Media & Resources

Our National Partners

  • Foley & Lardner LLP
  • Hormel Foods Corporation
  • The Walt Disney Company
  • BIC Corporation
  • Sharkninja Operating LLC
  • SafeGuard Privacy, Inc.
  • Meta
  • Post Consumer Brands, LLC
  • Ford Motor Company
  • S.C. Johnson & Son, Inc.
  • Vesync Corporation
  • Venable LLP
  • Capital One
  • Pokémon Company International
  • Council for Responsible Nutrition (CRN)
  • Arent Fox LLP
  • GameFam
  • Perkins Coie LLP
  • Overstock.com
  • Proskauer Rose LLP
  • National Basketball Association (NBA)
  • Nissan North America, Inc.
  • Plexus Worldwide
  • Keller and Heckman LLP
  • Kellanova
  • Mazda North American Operations
  • Foley Hoag, LLP
  • The Kraft Heinz Company
  • Henkel North America
  • Coty, Inc.
  • SuperAwesome, Inc.
  • Kimberly-Clark Corporation
  • Lucid Group, Inc.
  • Verizon Communications, Inc.
  • T-Mobile USA, Inc.
  • Alticor
  • Mondelez International, LLC
  • Covington & Burlington LLP
  • Ferrero USA, Inc.
  • The Hershey Company
  • Haynes and Boone, LLP
  • Mars, Inc.
  • Inspire Brands
  • Kirkland & Ellis LLP
  • PepsiCo, Inc.
  • Katten Muchin Rosenman LLP
  • The Bazooka Companies, Inc.
  • Danone North America, PBC
  • Davis & Gilbert LLP
  • Warner Bros. Discovery Inc.
  • DLA Piper LLP
  • Reed Smith LLP
  • Olshan Frome Wolosky LLP
  • McDonald's USA
  • Burger King Corporation
  • JP Morgan Chase Credit Card
  • Georgia-Pacific LLC
  • BakerHostetler
  • Church & Dwight Co, Inc.
  • Davis Wright Tremaine LLP
  • Unilever United States, Inc.
  • Osano, Inc.
  • Interactive Advertising Bureau (IAB)
  • Hostess Brands, LLC
  • The Boston Beer Company
  • Conagra Brands, Inc.
  • Faegre Drinker Biddle & Reath LLP
  • The Clorox Company
  • Keurig Dr. Pepper, Inc.
  • Frankfurt, Kurnit, Klein & Selz PC
  • Campbell Soup Company
  • 4A's
  • Great Healthworks, Inc.
  • MATTEL, Inc.
  • American Advertising Federation (AAF)
  • Haleon
  • Tempur Sealy International, Inc.
  • Creative Consumer Concepts (C3)
  • The Procter & Gamble Company
  • Purdy Smith
  • Dyson, Inc.
  • Kelley Drye & Warren LLP
  • Kilpatrick Townsend & Stockton LLP
  • Crowell & Moring LLP
  • Patterson Belknap Webb & Tyler LLP
  • The Coca-Cola Company
  • Manatt, Phelps & Phillips, LLP
  • Hasbro, Inc.
  • National Confectioners Association (NCA)
  • Nu Skin Enterprises, Inc.
  • Nestle USA, Inc.
  • GuruNanda LLC
  • L'Oréal USA, Inc.
  • Simpson Thatcher & Bartlett LLP
  • Lindt & Sprungli USA, Inc.
  • Google, Inc.
  • White & Case LLP
  • BISSELL
  • Hyundai Motor America
  • AlEn USA, LLC
  • General Mills, Inc.
  • Livewire Group
  • Colgate-Palmolive Company
  • Market America Worldwide
  • Paramount
  • Reckitt Benckiser LLC
  • Arnold & Porter Kaye Scholer LLP
  • Bayer Healthcare, LLC
  • Spin Master, Ltd.
  • Ferrara Candy Company
  • Loeb & Loeb, LLP
  • Arbonne International, LLC
  • Oral Essentials, Inc.
  • LEGO Systems, Inc.
  • Kao USA Inc.
  • Kramer Levin Naftalis & Frankel LLP
  • Expedia, Inc.
  • Association of National Advertisers (ANA)
  • The ADT Corporation
  • Melaleuca, Inc.
  • McGuireWoods LLP
  • Direct Selling Association (DSA)

CEO Spotlight

Thought leadership on pressing topics and emerging issues from BBB National Programs President & CEO Eric D. Reicin.  

The Compelling Need for Academic Research on Industry Self-Regulation

Industry self-regulation remains largely misunderstood. As Arizona State University pilots a new soft law and industry self-regulation curricula this year for second and third-year law students to help increase exposure to this topic, additional academic research into the conditions that would expand industry self-regulation’s impact is necessary. 

Upcoming Events

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2025 National Advertising Division Annual Conference

September 15-17, 2025
Washington D.C.
The National Advertising Division (NAD) annual conference, NAD 2025 will convene advertising and legal professionals, academic and industry experts, government officials, and businesses of all sizes to examine and navigate the dynamic advertising landscape, best practices and trends, and perspectives on what’s coming next.

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September 15-17, 2025
City, State
The National Advertising Division (NAD) annual conference, NAD 2025 will convene advertising and legal professionals, academic and industry experts, government officials, and businesses of all sizes to examine and navigate the dynamic advertising landscape, best practices and trends, and perspectives on what’s coming next.