Kids Industry Connect

The 2025 Kids Industry Connect Summit brings together industry leaders to explore the fast-evolving landscape of marketing to children and teens in the United States. Connect with like-minded, forward-thinking brands for engaging sessions and CLE credit.

Navigating California's Lemon Law

BBB National Programs is helping manufacturers comply with California's Assembly Bill No. 1755, which introduces significant lemon law changes if a consumer intends to seek restitution or replacement of a motor vehicle.

Political Ads Guidance

The Digital Advertising Accountability Program has issued new guidance on How to Ensure Transparency in Political Advertising to educate advertisers sponsorship transparency requirements for online and mobile political ads.

The COPPA Rule

The Federal Trade Commission (FTC) finalized its changes to the Children’s Online Privacy Protection Act (COPPA) Rule, and Congress is re-examining COPPA 2.0. CARU breaks down what you need to know. 

Automotive Disputes

BBB AUTO LINE helps settle vehicle warranty and lemon law disputes without the need for an attorney. But it is important to understand eligibility, which can depend on a number of factors such as the manufacturer of your vehicle.

In the News

The House Committee on Energy and Commerce issued an RFI inviting stakeholders to share their insights and suggestions on the newly formed data privacy working group. BBB National Programs appreciated the opportunity to comment on the need for such a framework as well as our recommendations for its development.

Our Impact

Keeping Advertising Honest

Promoting truthful, transparent, responsible advertising through self-regulation, monitoring, and enforcement.

Achieving Privacy Accountability

Advancing privacy best practices and operating independent, third-party accountability programs to help businesses and consumers navigate the digital marketplace.

Protecting Children & Teens Online

Protecting children from deceptive or inappropriate advertising and ensuring that, in an online environment, children’s data is collected and handled responsibly.

Resolving Consumer Disputes

Success in neutral impartial mediation and arbitration for nearly 40 years, including BBB AUTO LINE, class action arbitration, and custom programs.

Emerging Issues & Programs

BBB National Programs is continuously working on new programs and initiatives to support the evolving business landscape.

Explore BBB National Programs

Our independent industry self-regulation, accountability, and dispute resolution programs have a long track record of success, beginning with the founding of our National Advertising Division in 1971. Today, we operate more than 20 self-regulation and dispute resolution programs.

California Lemon Law Civil Action Arbitration

California Lemon Law Civil Action Mediation

Center for Industry Self-Regulation

Children’s Confection Advertising Initiative

Children's Advertising Review Unit (CARU)

Children's Food & Beverage Advertising Initiative (CFBAI)

Data Privacy Framework (DPF) Services

Digital Advertising Accountability Program (DAAP)

Digital Health Privacy Program (DHPP)

Direct Selling Self-Regulatory Council (DSSRC)

Ford Extended Service Arbitration

Global Cross-Border Privacy Rules (CBPR)

National Advertising Division (NAD)

National Advertising Review Board (NARB)

Privacy Recognition for Processors (PRP) Certification

Vendor Privacy Program Certification

Volkswagen Car-Net & Audi Connect

Media & Resources

Our National Partners

  • T-Mobile USA, Inc.
  • Unilever United States, Inc.
  • Hormel Foods Corporation
  • Bayer Healthcare, LLC
  • DLA Piper LLP
  • The Walt Disney Company
  • Conagra Brands, Inc.
  • BakerHostetler
  • LEGO Systems, Inc.
  • Nestle USA, Inc.
  • Creative Consumer Concepts (C3)
  • The Kraft Heinz Company
  • The Bazooka Companies, Inc.
  • Council for Responsible Nutrition (CRN)
  • National Basketball Association (NBA)
  • Association of National Advertisers (ANA)
  • Plexus Worldwide
  • Foley Hoag, LLP
  • Manatt, Phelps & Phillips, LLP
  • Nu Skin Enterprises, Inc.
  • Paramount
  • Expedia, Inc.
  • McGuireWoods LLP
  • National Confectioners Association (NCA)
  • Pokémon Company International
  • Hostess Brands, LLC
  • Lucid Group, Inc.
  • The Coca-Cola Company
  • Reed Smith LLP
  • Loeb & Loeb, LLP
  • Google, Inc.
  • Mondelez International, LLC
  • MATTEL, Inc.
  • Sharkninja Operating LLC
  • Proskauer Rose LLP
  • Oral Essentials, Inc.
  • Tempur Sealy International, Inc.
  • Ferrero USA, Inc.
  • Keller and Heckman LLP
  • The ADT Corporation
  • Katten Muchin Rosenman LLP
  • Capital One
  • Venable LLP
  • Kirkland & Ellis LLP
  • Covington & Burlington LLP
  • Kimberly-Clark Corporation
  • Kao USA Inc.
  • American Advertising Federation (AAF)
  • Melaleuca, Inc.
  • Meta
  • Arent Fox LLP
  • Warner Bros. Discovery Inc.
  • Haleon
  • Osano, Inc.
  • Danone North America, PBC
  • SuperAwesome, Inc.
  • Verizon Communications, Inc.
  • Haynes and Boone, LLP
  • BISSELL
  • McDonald's USA
  • The Hershey Company
  • Henkel North America
  • 4A's
  • Mars, Inc.
  • Direct Selling Association (DSA)
  • Hasbro, Inc.
  • Lindt & Sprungli USA, Inc.
  • Livewire Group
  • Church & Dwight Co, Inc.
  • Nissan North America, Inc.
  • Crowell & Moring LLP
  • Campbell Soup Company
  • Arnold & Porter Kaye Scholer LLP
  • Hyundai Motor America
  • Kramer Levin Naftalis & Frankel LLP
  • Purdy Smith
  • SafeGuard Privacy, Inc.
  • Post Consumer Brands, LLC
  • L'Oréal USA, Inc.
  • Interactive Advertising Bureau (IAB)
  • JP Morgan Chase Credit Card
  • Dyson, Inc.
  • Arbonne International, LLC
  • Patterson Belknap Webb & Tyler LLP
  • General Mills, Inc.
  • Mazda North American Operations
  • Ford Motor Company
  • Reckitt Benckiser LLC
  • Kellanova
  • Alticor
  • Ferrara Candy Company
  • PepsiCo, Inc.
  • Overstock.com
  • S.C. Johnson & Son, Inc.
  • White & Case LLP
  • Frankfurt, Kurnit, Klein & Selz PC
  • Colgate-Palmolive Company
  • GuruNanda LLC
  • Vesync Corporation
  • Davis & Gilbert LLP
  • BIC Corporation
  • The Clorox Company
  • Burger King Corporation
  • Great Healthworks, Inc.
  • The Boston Beer Company
  • Olshan Frome Wolosky LLP
  • Market America Worldwide
  • Foley & Lardner LLP
  • Kelley Drye & Warren LLP
  • AlEn USA, LLC
  • Keurig Dr. Pepper, Inc.
  • Kilpatrick Townsend & Stockton LLP
  • The Procter & Gamble Company
  • Perkins Coie LLP
  • Georgia-Pacific LLC
  • GameFam
  • Coty, Inc.
  • Davis Wright Tremaine LLP
  • Inspire Brands
  • Simpson Thatcher & Bartlett LLP
  • Spin Master, Ltd.
  • Faegre Drinker Biddle & Reath LLP

CEO Spotlight

Thought leadership on pressing topics and emerging issues from BBB National Programs President & CEO Eric D. Reicin.  

The Compelling Need for Academic Research on Industry Self-Regulation

Industry self-regulation remains largely misunderstood. As Arizona State University pilots a new soft law and industry self-regulation curricula this year for second and third-year law students to help increase exposure to this topic, additional academic research into the conditions that would expand industry self-regulation’s impact is necessary.