Kids Industry Connect

The 2025 Kids Industry Connect Summit brings together industry leaders to explore the fast-evolving landscape of marketing to children and teens in the United States. Connect with like-minded, forward-thinking brands for engaging sessions and CLE credit.

Navigating California's Lemon Law

BBB National Programs is helping manufacturers comply with California's Assembly Bill No. 1755, which introduces significant lemon law changes if a consumer intends to seek restitution or replacement of a motor vehicle.

Political Ads Guidance

The Digital Advertising Accountability Program has issued new guidance on How to Ensure Transparency in Political Advertising to educate advertisers sponsorship transparency requirements for online and mobile political ads.

The COPPA Rule

The Federal Trade Commission (FTC) finalized its changes to the Children’s Online Privacy Protection Act (COPPA) Rule, and Congress is re-examining COPPA 2.0. CARU breaks down what you need to know. 

Automotive Disputes

BBB AUTO LINE helps settle vehicle warranty and lemon law disputes without the need for an attorney. But it is important to understand eligibility, which can depend on a number of factors such as the manufacturer of your vehicle.

In the News

The House Committee on Energy and Commerce issued an RFI inviting stakeholders to share their insights and suggestions on the newly formed data privacy working group. BBB National Programs appreciated the opportunity to comment on the need for such a framework as well as our recommendations for its development.

Our Impact

Keeping Advertising Honest

Promoting truthful, transparent, responsible advertising through self-regulation, monitoring, and enforcement.

Achieving Privacy Accountability

Advancing privacy best practices and operating independent, third-party accountability programs to help businesses and consumers navigate the digital marketplace.

Protecting Children & Teens Online

Protecting children from deceptive or inappropriate advertising and ensuring that, in an online environment, children’s data is collected and handled responsibly.

Resolving Consumer Disputes

Success in neutral impartial mediation and arbitration for nearly 40 years, including BBB AUTO LINE, class action arbitration, and custom programs.

Emerging Issues & Programs

BBB National Programs is continuously working on new programs and initiatives to support the evolving business landscape.

Explore BBB National Programs

Our independent industry self-regulation, accountability, and dispute resolution programs have a long track record of success, beginning with the founding of our National Advertising Division in 1971. Today, we operate more than 20 self-regulation and dispute resolution programs.

California Lemon Law Civil Action Arbitration

California Lemon Law Civil Action Mediation

Center for Industry Self-Regulation

Children’s Confection Advertising Initiative

Children's Advertising Review Unit (CARU)

Children's Food & Beverage Advertising Initiative (CFBAI)

Data Privacy Framework (DPF) Services

Digital Advertising Accountability Program (DAAP)

Digital Health Privacy Program (DHPP)

Direct Selling Self-Regulatory Council (DSSRC)

Ford Extended Service Arbitration

Global Cross-Border Privacy Rules (CBPR)

National Advertising Division (NAD)

National Advertising Review Board (NARB)

Privacy Recognition for Processors (PRP) Certification

Vendor Privacy Program Certification

Volkswagen Car-Net & Audi Connect

Media & Resources

Our National Partners

  • Arbonne International, LLC
  • Faegre Drinker Biddle & Reath LLP
  • Hostess Brands, LLC
  • Nu Skin Enterprises, Inc.
  • Warner Bros. Discovery Inc.
  • Ferrero USA, Inc.
  • JP Morgan Chase Credit Card
  • Mondelez International, LLC
  • The Procter & Gamble Company
  • Mars, Inc.
  • Conagra Brands, Inc.
  • Davis Wright Tremaine LLP
  • 4A's
  • AlEn USA, LLC
  • Great Healthworks, Inc.
  • White & Case LLP
  • MATTEL, Inc.
  • PepsiCo, Inc.
  • Davis & Gilbert LLP
  • Purdy Smith
  • Ford Motor Company
  • Lindt & Sprungli USA, Inc.
  • BIC Corporation
  • GameFam
  • Arnold & Porter Kaye Scholer LLP
  • Bayer Healthcare, LLC
  • Proskauer Rose LLP
  • Unilever United States, Inc.
  • The Kraft Heinz Company
  • Overstock.com
  • Katten Muchin Rosenman LLP
  • Post Consumer Brands, LLC
  • Haynes and Boone, LLP
  • Campbell Soup Company
  • Ferrara Candy Company
  • Dyson, Inc.
  • Patterson Belknap Webb & Tyler LLP
  • Crowell & Moring LLP
  • Haleon
  • Pokémon Company International
  • Direct Selling Association (DSA)
  • American Advertising Federation (AAF)
  • Foley Hoag, LLP
  • Livewire Group
  • Kimberly-Clark Corporation
  • The Hershey Company
  • Keurig Dr. Pepper, Inc.
  • Foley & Lardner LLP
  • Kilpatrick Townsend & Stockton LLP
  • Danone North America, PBC
  • Hormel Foods Corporation
  • Capital One
  • Perkins Coie LLP
  • Paramount
  • S.C. Johnson & Son, Inc.
  • Frankfurt, Kurnit, Klein & Selz PC
  • The Boston Beer Company
  • Manatt, Phelps & Phillips, LLP
  • Vesync Corporation
  • Keller and Heckman LLP
  • Osano, Inc.
  • Henkel North America
  • LEGO Systems, Inc.
  • Arent Fox LLP
  • Lucid Group, Inc.
  • Mazda North American Operations
  • Venable LLP
  • Reed Smith LLP
  • BakerHostetler
  • Kelley Drye & Warren LLP
  • Reckitt Benckiser LLC
  • McGuireWoods LLP
  • Olshan Frome Wolosky LLP
  • Spin Master, Ltd.
  • Kao USA Inc.
  • Tempur Sealy International, Inc.
  • L'Oréal USA, Inc.
  • Verizon Communications, Inc.
  • Nissan North America, Inc.
  • Burger King Corporation
  • Covington & Burlington LLP
  • Alticor
  • Sharkninja Operating LLC
  • Hyundai Motor America
  • Meta
  • National Confectioners Association (NCA)
  • National Basketball Association (NBA)
  • SafeGuard Privacy, Inc.
  • Hasbro, Inc.
  • SuperAwesome, Inc.
  • Loeb & Loeb, LLP
  • Simpson Thatcher & Bartlett LLP
  • Church & Dwight Co, Inc.
  • The Walt Disney Company
  • Market America Worldwide
  • Colgate-Palmolive Company
  • General Mills, Inc.
  • Expedia, Inc.
  • Coty, Inc.
  • Kellanova
  • Nestle USA, Inc.
  • Council for Responsible Nutrition (CRN)
  • The ADT Corporation
  • GuruNanda LLC
  • The Clorox Company
  • BISSELL
  • DLA Piper LLP
  • Melaleuca, Inc.
  • The Bazooka Companies, Inc.
  • Georgia-Pacific LLC
  • Kramer Levin Naftalis & Frankel LLP
  • McDonald's USA
  • Kirkland & Ellis LLP
  • Interactive Advertising Bureau (IAB)
  • Inspire Brands
  • Creative Consumer Concepts (C3)
  • The Coca-Cola Company
  • Oral Essentials, Inc.
  • Association of National Advertisers (ANA)
  • Plexus Worldwide
  • Google, Inc.
  • T-Mobile USA, Inc.

CEO Spotlight

Thought leadership on pressing topics and emerging issues from BBB National Programs President & CEO Eric D. Reicin.  

The Compelling Need for Academic Research on Industry Self-Regulation

Industry self-regulation remains largely misunderstood. As Arizona State University pilots a new soft law and industry self-regulation curricula this year for second and third-year law students to help increase exposure to this topic, additional academic research into the conditions that would expand industry self-regulation’s impact is necessary. 

Upcoming Events

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2025 National Advertising Division Annual Conference

September 15-17, 2025
Washington D.C.
The National Advertising Division (NAD) annual conference, NAD 2025 will convene advertising and legal professionals, academic and industry experts, government officials, and businesses of all sizes to examine and navigate the dynamic advertising landscape, best practices and trends, and perspectives on what’s coming next.

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September 15-17, 2025
City, State
The National Advertising Division (NAD) annual conference, NAD 2025 will convene advertising and legal professionals, academic and industry experts, government officials, and businesses of all sizes to examine and navigate the dynamic advertising landscape, best practices and trends, and perspectives on what’s coming next.