Kids Industry Connect

The 2025 Kids Industry Connect Summit brings together industry leaders to explore the fast-evolving landscape of marketing to children and teens in the United States. Connect with like-minded, forward-thinking brands for engaging sessions and CLE credit.

Navigating California's Lemon Law

BBB National Programs is helping manufacturers comply with California's Assembly Bill No. 1755, which introduces significant lemon law changes if a consumer intends to seek restitution or replacement of a motor vehicle.

Political Ads Guidance

The Digital Advertising Accountability Program has issued new guidance on How to Ensure Transparency in Political Advertising to educate advertisers sponsorship transparency requirements for online and mobile political ads.

The COPPA Rule

The Federal Trade Commission (FTC) finalized its changes to the Children’s Online Privacy Protection Act (COPPA) Rule, and Congress is re-examining COPPA 2.0. CARU breaks down what you need to know. 

Automotive Disputes

BBB AUTO LINE helps settle vehicle warranty and lemon law disputes without the need for an attorney. But it is important to understand eligibility, which can depend on a number of factors such as the manufacturer of your vehicle.

In the News

The House Committee on Energy and Commerce issued an RFI inviting stakeholders to share their insights and suggestions on the newly formed data privacy working group. BBB National Programs appreciated the opportunity to comment on the need for such a framework as well as our recommendations for its development.

Our Impact

Keeping Advertising Honest

Promoting truthful, transparent, responsible advertising through self-regulation, monitoring, and enforcement.

Achieving Privacy Accountability

Advancing privacy best practices and operating independent, third-party accountability programs to help businesses and consumers navigate the digital marketplace.

Protecting Children & Teens Online

Protecting children from deceptive or inappropriate advertising and ensuring that, in an online environment, children’s data is collected and handled responsibly.

Resolving Consumer Disputes

Success in neutral impartial mediation and arbitration for nearly 40 years, including BBB AUTO LINE, class action arbitration, and custom programs.

Emerging Issues & Programs

BBB National Programs is continuously working on new programs and initiatives to support the evolving business landscape.

Explore BBB National Programs

Our independent industry self-regulation, accountability, and dispute resolution programs have a long track record of success, beginning with the founding of our National Advertising Division in 1971. Today, we operate more than 20 self-regulation and dispute resolution programs.

California Lemon Law Civil Action Arbitration

California Lemon Law Civil Action Mediation

Center for Industry Self-Regulation

Children’s Confection Advertising Initiative

Children's Advertising Review Unit (CARU)

Children's Food & Beverage Advertising Initiative (CFBAI)

Data Privacy Framework (DPF) Services

Digital Advertising Accountability Program (DAAP)

Digital Health Privacy Program (DHPP)

Direct Selling Self-Regulatory Council (DSSRC)

Ford Extended Service Arbitration

Global Cross-Border Privacy Rules (CBPR)

National Advertising Division (NAD)

National Advertising Review Board (NARB)

Privacy Recognition for Processors (PRP) Certification

Vendor Privacy Program Certification

Volkswagen Car-Net & Audi Connect

Media & Resources

Our National Partners

  • Google, Inc.
  • Hasbro, Inc.
  • LEGO Systems, Inc.
  • Davis Wright Tremaine LLP
  • National Basketball Association (NBA)
  • The Kraft Heinz Company
  • L'Oréal USA, Inc.
  • White & Case LLP
  • Olshan Frome Wolosky LLP
  • Colgate-Palmolive Company
  • JP Morgan Chase Credit Card
  • Proskauer Rose LLP
  • Post Consumer Brands, LLC
  • Dyson, Inc.
  • The ADT Corporation
  • Coty, Inc.
  • McDonald's USA
  • The Procter & Gamble Company
  • Lindt & Sprungli USA, Inc.
  • Faegre Drinker Biddle & Reath LLP
  • Arnold & Porter Kaye Scholer LLP
  • Frankfurt, Kurnit, Klein & Selz PC
  • The Clorox Company
  • The Walt Disney Company
  • Reed Smith LLP
  • Association of National Advertisers (ANA)
  • 4A's
  • Ferrero USA, Inc.
  • Ferrara Candy Company
  • National Confectioners Association (NCA)
  • Tempur Sealy International, Inc.
  • Kimberly-Clark Corporation
  • Kao USA Inc.
  • Mars, Inc.
  • Pokémon Company International
  • Henkel North America
  • T-Mobile USA, Inc.
  • Loeb & Loeb, LLP
  • DLA Piper LLP
  • Church & Dwight Co, Inc.
  • Foley & Lardner LLP
  • Bayer Healthcare, LLC
  • Warner Bros. Discovery Inc.
  • McGuireWoods LLP
  • Market America Worldwide
  • Sharkninja Operating LLC
  • Council for Responsible Nutrition (CRN)
  • Nissan North America, Inc.
  • The Boston Beer Company
  • Simpson Thatcher & Bartlett LLP
  • Arbonne International, LLC
  • Burger King Corporation
  • Manatt, Phelps & Phillips, LLP
  • BISSELL
  • Georgia-Pacific LLC
  • Osano, Inc.
  • The Hershey Company
  • Inspire Brands
  • Alticor
  • Direct Selling Association (DSA)
  • Overstock.com
  • Nestle USA, Inc.
  • Livewire Group
  • General Mills, Inc.
  • The Coca-Cola Company
  • Nu Skin Enterprises, Inc.
  • Great Healthworks, Inc.
  • Hyundai Motor America
  • PepsiCo, Inc.
  • Kelley Drye & Warren LLP
  • S.C. Johnson & Son, Inc.
  • American Advertising Federation (AAF)
  • Reckitt Benckiser LLC
  • The Bazooka Companies, Inc.
  • Verizon Communications, Inc.
  • Plexus Worldwide
  • Purdy Smith
  • Paramount
  • Conagra Brands, Inc.
  • Mondelez International, LLC
  • Creative Consumer Concepts (C3)
  • Capital One
  • Oral Essentials, Inc.
  • GameFam
  • Vesync Corporation
  • Haleon
  • Hormel Foods Corporation
  • BIC Corporation
  • Mazda North American Operations
  • Interactive Advertising Bureau (IAB)
  • MATTEL, Inc.
  • Arent Fox LLP
  • Covington & Burlington LLP
  • AlEn USA, LLC
  • Meta
  • Spin Master, Ltd.
  • Kirkland & Ellis LLP
  • GuruNanda LLC
  • Ford Motor Company
  • Lucid Group, Inc.
  • Patterson Belknap Webb & Tyler LLP
  • Expedia, Inc.
  • Hostess Brands, LLC
  • Kilpatrick Townsend & Stockton LLP
  • Haynes and Boone, LLP
  • Keller and Heckman LLP
  • Danone North America, PBC
  • Foley Hoag, LLP
  • Kramer Levin Naftalis & Frankel LLP
  • Melaleuca, Inc.
  • Perkins Coie LLP
  • Unilever United States, Inc.
  • Keurig Dr. Pepper, Inc.
  • SafeGuard Privacy, Inc.
  • Venable LLP
  • BakerHostetler
  • Katten Muchin Rosenman LLP
  • Campbell Soup Company
  • Kellanova
  • Davis & Gilbert LLP
  • SuperAwesome, Inc.
  • Crowell & Moring LLP

CEO Spotlight

Thought leadership on pressing topics and emerging issues from BBB National Programs President & CEO Eric D. Reicin.  

The Compelling Need for Academic Research on Industry Self-Regulation

Industry self-regulation remains largely misunderstood. As Arizona State University pilots a new soft law and industry self-regulation curricula this year for second and third-year law students to help increase exposure to this topic, additional academic research into the conditions that would expand industry self-regulation’s impact is necessary.