Children's Advertising Review Unit (CARU)
CARU is also the first Federal Trade Commission (FTC)-approved Safe Harbor under the Children’s Online Privacy Protection Act (COPPA).
Monitoring & Enforcement
BBB National Programs provides summaries of all case decisions in the Case Decision Summary library. For the full text of decisions, subscribe to the Online Archive. Members of the press can request the full text of decision by emailing the request to press@bbbnp.org.
CARU’s Guidance
CARU’s Guidelines
CARU’s Guidelines are widely-recognized industry standards to assure that advertising directed to children is not deceptive, unfair, or inappropriate for its intended audience and that children’s online privacy is protected.
CARU monitors child-directed media for compliance with its Guidelines, seeking voluntary cooperation of companies and, where necessary, referral for enforcement action to an appropriate federal regulatory body, usually the Federal Trade Commission (FTC) or state Attorneys General.
Compliance Warnings
- August 2022 Compliance Warning: Advertising Practices in the Metaverse – CARU issued a compliance warning regarding the application of CARU’s Advertising Guidelines to advertising practices directed to children in the metaverse.
- May 2024 Compliance Warning: AI in Child-Directed Advertising and Data Collection – CARU issued a compliance warning on the application of CARU’s Guidelines to the use of Artificial Intelligence (AI).
Guardrails for the Metaverse
- Develop metaverse experiences directed to children,
- Comply with existing advertising and privacy law, and
- Engage responsibly with children online.
CARU Supporters
Challenges & Complaints
CARU handles complaints involving national advertising in all media directed to children under age 13, as well as internet and mobile advertising and online privacy concerns.
50 Years of CARU
CARU has been advancing responsible child-directed marketing and privacy practices for 50 years.
CARU’s Services
COPPA Safe Harbor Program
Pre-Screening Services
Media & Resources
Contact the CARU Team
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